Interview

I can’t make it for the interview, how do I cancel or reschedule ?

Web:
Go to the respective chat with Boss whom you have scheduled for an interview
On the top right corner of the chat, click on the ‘Calendar’ icon.
Click on ‘Cancel Interview’.

Note: you will not be able to cancel the interview if it’s less than 6 hours before the scheduled timing.

App:
At the bottom navigation bar, navigate to the ‘Menu’ page → Interview
At the interview schedule, tap on specific interview that you will not be able to make it
Under ‘Progress’ tap on ‘Cancel’

Note: you will not be able to cancel the interview if it’s less than 6 hours before the scheduled timing.

I am not able to check-in for my interview

Web:
Go to the respective chat with Boss whom you have scheduled for an interview
On the top right corner of the chat, click on the ‘Calendar’ icon.
Under ‘Progress’ → ‘Interview Check In’, click on ‘Check In’ to check in for the interview.

Note: you will not be able to check-in if the time is more than 2 hours before the scheduled interview time.

App:
At the bottom navigation bar, navigate to the ‘Menu’ page → Interview
At the interview schedule, tap on a specific interview that you would like to check-in to.
Under ‘Progress’ tap on ‘Check in’

Note: you will not be able to check-in if the time is more than 2 hours before the scheduled interview time.

I am not able to report issues regarding the interview

Ensure that you have checked-in for the interview. You can only report any issues regarding the interview after you have checked-in.

I am not able to request for interview result

Ensure that you have checked-in for the interview. You can only request the interview result after you have checked-in.

Updated on: 19/05/2025