Companies

Why can’t I verify my company profile?

We will include the reason for the verification failure when your company verification has failed. You may resubmit the documents for verification again after you have amended the details accordingly.


If you are facing any other issues, reach out to support@bossjob.com for assistance on this.

Why can’t I join a company?

There are 2 reasons why you are not able to join a company:

The company has not been verified yet.
The administrator rejected your request to join the company.

Check with your company admin to ensure they have gotten your company verified/talk to them to accept your join request.

How to change my company’s information?

Web:
On your left navigation bar, click on Settings > Account. You may update information about your company here. Do note that you will need to have administration access in order to edit certain information about your company.

App:
At the bottom navigation bar, navigate to the ‘menu’ page > Company Info. You may update information about your company here. Do note that you will need to have administration access in order to edit certain information about your company.

How do I assign someone else as the admin of the company?

Web:
On your left navigation bar, click on Settings > Company Settings. Under ‘Company Settings’ select the desired member you would like to pass the administration access to.

App:
At the bottom navigation bar, navigate to the ‘menu’ page > Admin Console. Under ‘Team Members’ select the desired member you would like to pass the administration access to.

Why can’t I leave my company?

If you are the only member in the company, you will not be able to leave the company.
Pass your administration access to another member in the company.

Otherwise, contact support@bossjob.com for assistance on this matter.

Can there be more than 1 company admin?

Yes, there can be more than 1 company administrator.

Why can’t I change certain information about the company?

That is likely because you did not have administration access to update the information. Ensure that you have administration access or contact your admin to edit the information for you.

How do I add more people into my organisation?

Unfortunately, we do not have any options to send an invitation to join your company at the moment.

Instead, you may ask him/her to sign up for an account with us and join an existing company.

Updated on: 25/08/2023