Articles on: General
This article is also available in:

Account Settings


Account Settings


How do I change my email address ?


Web:

  • Log in to your employer account using this link.
  • Once logged in, click the dropdown arrow on the Profile Icon located in the upper-right corner of the screen.
  • Navigate to Account SettingsAccount Management, then click the Edit button next to your email address.
  • Enter your new email address.
  • Click the Send OTP button. An OTP (One-Time Password) will be sent to your new email address.
  • Enter the OTP you received to verify and update your email address.


App:

  • At the bottom navigation bar, navigate to the ‘Menu’ page.
  • On the top right corner, tap on ‘Settings’ icon → Account & Security → Edit email
  • Enter new email address
  • Tap on ‘Send OTP’ You will receive the OTP in your new email address.
  • Enter the code you have received to verify your new email address


How do I add/change my mobile number ?


Web:

  • Log in to your employer account using this link.
  • Once logged in, click the dropdown arrow on the Profile Icon located in the upper-right corner of the screen.
  • Navigate to Account SettingsAccount Management, then click the Edit button next to your Mobile Number.
  • Enter your new Mobile Number → Choose the correct country code.
  • Click the Send OTP button. An OTP (One-Time Password) will be sent to your new mobile number.
  • Enter the OTP you received to verify and update your mobile number.


App:

  • At the bottom navigation bar, navigate to the ‘Menu’ page.
  • On the top right corner, tap on ‘Settings’ icon → Account & Security → Edit mobile number
  • Enter new mobile number
  • Tap on ‘Send OTP’ You will receive the OTP via SMS with your new mobile number.
  • Enter the code you have received to verify your new mobile number


How do I verify my mobile number ? How to get my mobile number verified ?


Web:

  • Click on the arrow dropdown next to your profile picture on the top right corner → Account SettingsAccount Management (Alternatively, click here)
  • Next to ‘Mobile Number’ section, click on the edit symbol (pencil icon)
  • Double check your mobile number, edit it if you would like to change to a different number.
  • Click the ‘Send OTP’ button. You will receive the OTP via SMS.
  • Enter the code you have received to verify your new mobile number.


App:

  • At the bottom navigation bar, navigate to the ‘Menu’ page.
  • On the top right corner, tap on ‘Settings’ icon → Account & Security → Edit mobile number
  • Enter new mobile number
  • Tap on ‘Send OTP’ You will receive the OTP via SMS with your new mobile number.
  • Enter the code you have received to verify your new mobile number


Updated on: 19/05/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!