Job

How to post a job ?

Web:

Go to Manage Jobs
Click on Create Job button on the top right corner
Fill in all the relevant information regarding the job offer

App:

Navigate to the ‘Talents’ page from the bottom navigation bar, then tap the ‘+’ icon at the top right to access the ‘Job Management’ page
Tap on ‘Post a new job’ at the bottom
Fill in all the relevant job details.

Why is my job still pending?

Our team reviews and verifies new companies registered and approves job postings within our working hours, which are from 9:00 AM to 6:00 PM, Monday to Saturday, except holidays.
Quick Reminder: If you make any edits to your active job, it will be shifted back to Pending status for our moderators to review and approve.

In case your submission hasn't been reviewed within 24-48 hours, contact our customer support at support@bossjob.com if you have more questions.

How do I edit /close job post

Web:

From the left navigation bar, click on the Manage Jobs tab. You will see a list of jobs posted on this page.
To edit a job, click the edit button (pencil icon) on the right side of the job you have chose to edit
To close a job, click the More Options (…) button, then select Close Job.

App:

From the bottom navigation bar, navigate to the Talents page, then tap the + icon at the top right to access the Manage Jobs page.
Tap on any active job, and at the bottom, select either Edit or Close.

Reminder: Any edits made to an active job will change its status to Pending for moderator review and approval.

I am urgently hiring for a role / How do I get more attention to my job ?

Need to fill your job fast? Here’s how to get noticed:
Chat with Talents: Use "Reco Talents" to reach out and invite the right candidates instantly.
Pick the Right Job Function: The more precise, the better the match with top talents.
Boost Your Response Rate: A high response rate shows you're active, attracting more applicants.
Offer Competitive Salaries: Competitive pay grabs attention and gets talent applying.
Mark as Urgent or Featured: Stand out with 5x more views and 3x more applicants for 3 days.
Update Your Profile: A well-crafted company profile builds trust and attracts the best candidates.

Where do I see my talents’ resume?

Web:

Go to the Chat page to find messages from talents.
Select a talent to view their profile or resume.

In the chat, you’ll see:
Profile: Basic details like job preferences, work experience, education, and skills.
Resume: The talent’s uploaded CV.

Reminder: The resume is only visible if the talent has approved your request via the "Request Resume" feature.

App:

Request or approve a resume in the chat.
Tap the talent's profile picture to view their profile and resume attachment.

I want to discuss another job with the talent / How do I switch the job in discussion with the talent?

Web:

Go to your chat room with the talent. Below the talent’s profile, click on the job title stated for the ‘Job Position’.
A pop-up will appear and you may select a different job to discuss with the talent.

App:

At the bottom of the chat, tap on the rounded ‘+’ icon > Exchange Job. You may then select a different job you would like to discuss with the talent.

Company

Why can’t I verify my company profile?

We will include the reason for the verification failure when your company verification has failed. You may resubmit the documents for verification again after you have amended the details accordingly.
If you are facing any other issues, reach out to support@bossjob.com for assistance on this.

Why can’t I join a company?

There are 2 reasons why you are not able to join a company:

The company has not been verified yet.
The administrator rejected your request to join the company.

Check with your company admin to ensure they have gotten your company verified/talk to them to accept your join request.

How to change my company’s information?

Web:

On your left navigation bar, click on My Company. You may update information about your company here. Do note that you will need to have administration access in order to edit certain information about your company.

App:

At the bottom navigation bar, navigate to the ‘menu’ page > Company Info. You may update information about your company here. Do note that you will need to have administration access in order to edit certain information about your company.

How do I assign someone else as the admin of the company?

Web:

On your left navigation bar, click on My Company > Company Management. Under Company Management select the desired member you would like to pass the administration access to.

App:

At the bottom navigation bar, navigate to the ‘menu’ page > Admin Console. Under ‘Team Members’ select the desired member you would like to pass the administration access to.

Why can’t I leave my company?

If you are the only member in the company, you will not be able to leave the company.
Pass your administration access to another member in the company.

Otherwise, contact support@bossjob.com for assistance on this matter.

Can there be more than 1 company admin?

Yes, there can be more than 1 company administrator.

Why can’t I change certain information about the company?

That is likely because you did not have administration access to update the information. Ensure that you have administration access or contact your admin to edit the information for you.

How do I add more people into my company?

To add team members to your company, go to My Company on the left side > Company Management. Under the Company Management section, click the Add button, enter your member’s email address, and select the appropriate access level based on your preferences. Then, click Generate Exclusive Link.

Your team member will receive an email invitation. Once they click the Accept Invite, they’ll be redirected to create an employer account and join your company.

Talents

How do I search for talents?

Web:

We recommend the most active and relevant talents for you. Go to Reco Talents to view the list of talents and initiate chat with those talents at no cost.
Otherwise, you can also search for talents in our database. On your left navigation bar, click on the Search Talent tab.
You can search/filter talent based on talent’s current job title, current location, school name, job function, etc.

App:

You can browse for talents on the ‘Talents’ tab. Talents will be recommended to you based on the job you have posted (ensure you have put in the right job function and details so that the talents recommended to you will be more precise).
To help us improve our recommendation, click on ‘X’ of a specific talent card, and provide us the reason for irrelevance, and we will optimise our recommendation further for you.

Why am I not seeing talent’s resume in “My Resume”?

This usually means the talent either declined or hasn’t submitted their resume to you yet. You can request it again by reaching out to the talent via chat or click the Request Resume function.

Chat

How do I invite talent for an interview ?

Go to the chat with the talent you’d like to invite for an interview.
Web: At the bottom of the chat box, click the Interview Invite button.
App: At the top of the chat, tap the Interview icon.
A pop-up will appear where you can choose between an Online or Onsite interview. Fill in the required details and hit Send or Invite.
The talent will then receive your interview invitation.

What happens when I select ‘Not suitable’ in chat?

When you select Not Suitable in chat, you will stop receiving notifications from that talent. You’ll also have the option to notify the talent with a reason for the rejection—or choose not to.
Changed your mind? You can easily reverse the action by clicking Undo at the bottom of the chat.

How do I improve my response rate?

Our response rate is calculated based on how quickly you reply to messages from talents and your overall activeness on the platform. To keep your response rate high, make sure to respond to messages promptly and stay engaged.

Tip: A high response rate increases your chances of attracting more talents—helping you fill roles faster!

How do I add a customized greeting message to talents?

Web:

Click on your profile icon in the upper-right corner of the screen > Account Settings > Message Customization.
Then, click the Edit icon and enter your preferred greeting message.

App:

From the bottom navigation bar, go to the Menu page.
Tap the Settings icon in the top-right corner > Replies > First Greeting Message to Talent.

Note: You can either use one of the ready-made templates or create your own custom greeting message.

Notifications

I would like to stop receiving career and hiring newsletters

Web:

Click on your profile icon in the upper-right corner of the screen > Account Settings > Email Notification. Toggle the type of notification/newsletter you would like to receive/not receive.

App:

At the bottom navigation bar, navigate to the Menu page. On the top right corner, tap on Settings icon > Notifications. Toggle the type of notification/newsletter you would like to receive/not receive.

Subscriptions

How do I purchase more job posts?

Reach out to us at support@bossjob.com shall you require more job posts for your hiring needs.

How to cancel my subscription?

Contact our customer support at: support@bossjob.com

Updated on: 26/04/2025