Chat

How do I invite talent for an interview ?

Go to the chat with the talent you’d like to invite for an interview.
Web: At the bottom of the chat box, click the Interview Invite button.
App: At the top of the chat, tap the Interview icon.
A pop-up will appear where you can choose between an Online or Onsite interview. Fill in the required details and hit Send or Invite.
The talent will then receive your interview invitation.

What happens when I select ‘Not suitable’ in chat?

When you select Not Suitable in chat, you will stop receiving notifications from that talent. You’ll also have the option to notify the talent with a reason for the rejection—or choose not to.
Changed your mind? You can easily reverse the action by clicking Undo at the bottom of the chat.

How do I improve my response rate?

Our response rate is calculated based on how quickly you reply to messages from talents and your overall activeness on the platform. To keep your response rate high, make sure to respond to messages promptly and stay engaged.

Tip: A high response rate increases your chances of attracting more talents—helping you fill roles faster!

How do I add a customized greeting message to talents?

Web:

Click on your profile icon in the upper-right corner of the screen → Account Settings → Message Customization.
Then, click the Edit icon and enter your preferred greeting message.

App:

From the bottom navigation bar, go to the Menu page.
Tap the Settings icon in the top-right corner → Replies → First Greeting Message to Talent.

Note: You can either use one of the ready-made templates or create your own custom greeting message.

Updated on: 19/05/2025