Introduction

The interview stage is a critical milestone in your job search, and Bossjob provides tools to manage it efficiently.

This section offers clear, essential guidance for the entire interview cycle, including how to cancel or request a reschedule while maintaining professionalism, the proper steps to check-in for your online meeting and access the link, and the required actions (like checking in) needed before you can request results or report any issues to the platform.

• I Can't Make It for the Interview, How Do I Cancel or Request for Reschedule?
• How to Check-In for Interview
• How to Request Interview Results or Report Issues

Interview

I Can't Make It for the Interview, How Do I Cancel or Request for Reschedule?

I. Overview

If you need to cancel or reschedule an interview, it is best practice to do so as soon as possible directly through the Bossjob platform. This action notifies the Boss and helps maintain a professional relationship.

II. Step-by-Step Instructions

Web

• Navigate to the respective chat conversation with the Boss who scheduled the interview.
• At the bottom of the chat box, click on the Interview Details button.
• Click on Cancel Interview and choose the specific reason why you need to cancel your interview.

App

• Navigate to the respective chat conversation with the Boss who scheduled the interview.
• At the bottom of the chat box, click on the Interview Details button.
• Click on Cancel Interview below the chat box and choose the specific reason why you need to cancel your interview.

III. Important Cancellation Note

Please note that you will not be able to cancel the interview if it is less than 6 hours before the scheduled timing. In this urgent situation, please contact the Boss directly via chat to keep them informed.

How to Check-In for Interview

I. Overview

Checking in for your scheduled online interview is an important step to confirm your attendance and access the meeting link. This action is available on both the web and the app shortly before your interview time.

II. Step-by-Step Instructions

Web

• Navigate to the respective chat conversation with the Boss who scheduled the interview.
• At the bottom of the chat box, click on the Interview Details button.
• Click the Enter Interview button to confirm your attendance.

App

• At the bottom navigation bar, navigate to the Menu page, then tap Interview.
• Tap on the specific interview you would like to check-in to.
• Tap Enter Interview to proceed.

III. Check-In Window Note

Please note that you will not be able to check-in if the time is more than 2 hours before the scheduled interview time. The check-in feature becomes active only in the lead-up to your meeting.

How to Request Interview Results or Report Issues

I. Overview

If you are unable to report an issue encountered during the interview process or request the final interview result, it is almost always due to one required step being missed: You must check-in for the interview first. The system uses the check-in action to confirm that you attended the meeting, which then unlocks post-interview options like reporting issues or asking for results.

II. Solution: Ensure You Have Checked-In

You must confirm your attendance via the check-in function:

• To Request Results: You can only request the interview result after you have checked-in.
• To Report Issues: You can only report any issues regarding the interview after you have checked-in.

III. Support

If the check-in window has closed, or you still face issues after checking in, please contact us at support@bossjob.com or via live chat support directly.

Updated on: 21/10/2025