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Notifications & Subscriptions

Introduction


Welcome to the section covering account administration and communications.


Please note that Bossjob is currently FREE until further notice, making it the ideal time to maximize the platform’s features at no cost. This guide helps you manage your account effectively by showing you how to control your email subscriptions and platform alerts and—critically—how to understand and utilize the free monthly Boosting Credits to accelerate your hiring success.


Notifications


How to Manage Career and Hiring Newsletter Subscriptions


I. Overview


You have full control over the email communications you receive from Bossjob. You can easily manage and stop receiving career and hiring newsletters through your account notification settings on both the web and the app.


II. Step-by-Step Instructions


Web
  • Click on your profile icon in the upper-right corner of the screen.
  • Go to Account Settings → Email Notification/SMS Notification
  • Find the section related to newsletters (e.g., "Career and Hiring Tips") and Toggle the setting to your preferred state (Off to stop receiving)


App
  • From the bottom navigation bar, navigate to the Menu page.
  • On the top right corner, tap on the Settings icon.
  • Tap Notifications.
  • Locate the relevant newsletter option and Toggle the setting to stop receiving the emails.


III. Important Note on Notifications


You can also use this same settings page to manage other platform notifications, such as those for new chats, new resumes, or system updates.

Subscription


Managing Subscriptions and Purchasing More Credits


I. Overview


For all subscription and credit-related inquiries, including purchasing additional credits or initiating a cancellation request, please reach out directly to our dedicated support team at support@bossjob.com or via live chat support.


II. Direct Support for Transactions


How do I purchase more credits?


Currently, we are on a free subscription. If you require more credits for your hiring needs (e.g., for Boosting Credits (Urgent & Feature Credits, or using the dedicated Talent Search feature), please contact our support team directly at support@bossjob.com or chat with us via live chat support.


How to cancel my subscription?


To request the cancellation of your current subscription or to discuss renewal options, please contact our support team at support@bossjob.com or chat with us via live chat support.


III. Contact Sales and Support


Please reach out to us using one of the following methods for urgent assistance with purchasing credits or managing your subscription:


Live Chat Support (Recommended for the fastest service)

Email: support@bossjob.com

Sales: sales@bossjob.ph


Understanding How Credits Work (Free Subscription)


I. Overview


During your free subscription, Bossjob provides specific Credits monthly to help you maximize your job visibility and outreach to talents.


II. Details of the Credit Mechanism


  1. Types of Boosting Credits

The credits replenished each month cover key visibility and outreach functions:


Credit Type

Usage and Duration

Expected Benefit

Urgent Credits

Used to mark a job post as "Urgent" for 3 days.

Helps boost application rate by 79%.

Feature Credits

Used for visibility boosts; your job will be pinned at the top page of the job list for 3 days.

Helps boost visibility by 73%.

Talent Search Credits

Used for utilizing the dedicated talent search function and starting chat conversations with more candidates from our platform.


  1. Replenishment

Your Boosting Credits will be replenished automatically every month for the duration of your free subscription.


III. Critical Rule: Credit Forfeiture

Please note that all unused credits will be forfeited if they are not utilized during the month. They will not roll over to the next period, so ensure you use them before the monthly reset.

Updated on: 08/10/2025

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