Chats
Chat
How do I invite talent for an interview ?
Go to the respective chat with talent whom you would like to schedule an interview with
Web: on the bottom part of the chat, click on the Interview Invite button
App: on the top section of the chat, tap on the Invite to Interview icon.
A popup will appear that will allow you to specify the interview details. Fill up the information and hit Send. Talent would then receive an interview invitation from you.
What happens when I select ‘Not suitable’ in chat?
When you select Not suitable in chat, you can select a reason for why talent is not a match.
You have the option to send an automated message upon clicking Submit.
Once done, you will no longer receive notifications of new messages from the talent.
Change your mind? You can reactivate notifications by selecting Undo at the bottom of the chat.
How do I improve my response rate?
Our response rate is computed based on the average time you have taken to respond to talents’ messages. Respond to talents’ messages as soon as possible to keep your response rate high.
Tip: A higher response rate will attract more talents to apply for your job and get your role filled faster!
How do I add a customised greeting message to talents?
Web:
In the top left corner of your screen, click on Account Settings > Email Notification > Message Customization.
Click on Settings and customize your greeting message using the available templates or select Customize to create your own.
App:
On the bottom navigation bar, go to the Menu page.
In the top right corner, tap on the Settings icon > Replies > First greeting message to talent.
Choose from your preferred Templates or create a Custom Response.
Updated on: 12/02/2025
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