Articles on: Jobseekers

Talents FAQ

Introduction


This complete guide for Bossjob job seekers (Talents) offers quick, essential instructions to navigate the platform's chat-based hiring ecosystem. It covers all stages of the job search, including initiating applications via Chat & Apply, mastering the secure resume upload and profile management (including the free AICV resume builder), efficiently handling interview scheduling and check-in procedures, and knowing how to maintain safety by reporting scams and locating all organized job records.


Here are the Frequently Asked Questions (FAQs) for Job Seekers:


Job


How to Apply for a Job at Bossjob


I. Overview: The 'Chat & Apply' Advantage


Bossjob moves away from traditional applications, allowing you to chat directly with the Boss. This enables you to get instant feedback and have your queries answered quickly.

  • Initiate Application: Clicking Chat & Apply sends your initial greeting and signals your interest.
  • Official Application: Your application is formally recorded when you have sent over your resume to the Boss via chat.


II. Step-by-Step Instructions


A. Initiating the Conversation (Web & App)

  • Log in to your job seeker account and search for or choose a job based on your preferred qualifications and skills.
  • Click the job post to view the details and requirements.
  • To apply and show interest, click on the Chat & Apply button.
  • Your first greeting message to the employer will be automatically sent, starting the conversation.

B. Completing the Application

Send Resume: Within the chat conversation, use the attachment function to send your official resume (CV) to the Boss. This step formally completes your application.

III. Tip for Talents


GET INSTANT FEEDBACK: Out with the old way! Use direct chat to your advantage to follow up, ask specific questions, and quickly move to the interview stage.


Why Can’t I Send a Resume to the Boss/Employer?


I. Overview:

If the option to send your resume is unavailable in the chat, the primary reason is that you have not yet uploaded a resume file to your Bossjob jobseeker account. You must upload your resume before you can share it with a Boss.


II. Step-by-Step: How to Upload Your Resume


Web

  • Log in to your job seeker account.
  • Navigate and click to the Resume section on the upper right side of your screen beside the Chat icon
  • On the right side of your screen, click the Upload Resume button and select your file → Confirm

App

  • Log in to your job seeker account.
  • Go to Menu → Attached Resume.
  • Click Upload to attach your resume file.

Pro Tip (Syncing): You can also start syncing your details based on the information included in your uploaded resume. This makes it easy for you to complete your online profile automatically.


III. File Requirements & Submission

  • File Format: PDF file is recommended, though doc./docx. files are also supported.
  • File Limit: You can upload up to 3 resumes to your account.
  • File Size: The file size should not exceed 30MB.
  • Final Step: Once your resume is successfully uploaded, return to the chat box and simply click the Send Resume button to proceed with your application.


IV. Tip for Talents


Want to impress your next boss? Follow these steps:

  • Start syncing your details from your uploaded resume to easily complete your online profile automatically.
  • Complete your online profile, craft a compelling self-introduction, and keep your uploaded resume updated.


How to Share/Exchange Your Mobile Number with a Boss/Employer


I. Overview


Bossjob allows you to securely share your verified mobile number with an interested employer directly within the chat interface. This process ensures your privacy until you consent to the exchange, which requires a quick OTP verification.


II. Step-by-Step Instructions


Web

  • Navigate to the Chat page.
  • Choose the employer from your chat list with whom you want to exchange numbers.
  • Click the Exchange Mobile Number button from the chat box below and enter your correct country code along with your updated mobile number.
  • Click Send OTP. You’ll receive a code via SMS.
  • Enter the OTP and click Verify.

App

  • Open the Chat page.
  • Choose the employer from your chat list.
  • Click the Phone icon located below the recruiter's name and enter your correct country code along with your updated mobile number.
  • Click Send OTP. You’ll receive a code via SMS.
  • Enter the OTP and click Verify.

III. Exchange Confirmation


Once successfully verified, your mobile number will be shared with the employer, allowing them to contact you directly outside of the Bossjob platform.


Interview


I Can't Make It for the Interview, How Do I Cancel or Request for Reschedule?


I. Overview


If you need to cancel or reschedule an interview, it is best practice to do so as soon as possible directly through the Bossjob platform. This action notifies the Boss and helps maintain a professional relationship.


II. Step-by-Step Instructions


Web

  • Navigate to the respective chat conversation with the Boss who scheduled the interview.
  • At the bottom of the chat box, click on the Interview Details button.
  • Click on Cancel Interview and choose the specific reason why you need to cancel your interview.

App

  • Navigate to the respective chat conversation with the Boss who scheduled the interview.
  • At the bottom of the chat box, click on the Interview Details button.
  • Click on Cancel Interview below the chat box and choose the specific reason why you need to cancel your interview.

III. Important Cancellation Note


Please note that you will not be able to cancel the interview if it is less than 6 hours before the scheduled timing. In this urgent situation, please contact the Boss directly via chat to keep them informed.


How to Check-In for Interview


I. Overview


Checking in for your scheduled online interview is an important step to confirm your attendance and access the meeting link. This action is available on both the web and the app shortly before your interview time.


II. Step-by-Step Instructions


Web

  • Navigate to the respective chat conversation with the Boss who scheduled the interview.
  • At the bottom of the chat box, click on the Interview Details button.
  • Click the Enter Interview button to confirm your attendance.

App

  • At the bottom navigation bar, navigate to the Menu page, then tap Interview.
  • Tap on the specific interview you would like to check-in to.
  • Tap Enter Interview to proceed.

III. Check-In Window Note


Please note that you will not be able to check-in if the time is more than 2 hours before the scheduled interview time. The check-in feature becomes active only in the lead-up to your meeting.


How to Request Interview Results or Report Issues


I. Overview


If you are unable to report an issue encountered during the interview process or request the final interview result, it is almost always due to one required step being missed: You must check-in for the interview first. The system uses the check-in action to confirm that you attended the meeting, which then unlocks post-interview options like reporting issues or asking for results.


II. Solution: Ensure You Have Checked-In


You must confirm your attendance via the check-in function:

  • To Request Results: You can only request the interview result after you have checked-in.
  • To Report Issues: You can only report any issues regarding the interview after you have checked-in.


III. Support


If the check-in window has closed, or you still face issues after checking in, please contact us at support@bossjob.com or via live chat support directly.


Online Profile/Resume


How Do I Update My Online Profile?


I. Overview


Keeping your online profile complete and up-to-date is crucial for attracting the right employers. You can manage all your details—including work experience, education, and skills—through the "Resume" or "Online Resume" section on both platforms.


II. Step-by-Step Instructions


Web

  • Log in to your jobseeker account.
  • Go to the Resume tab, located next to the Chats section.
  • From this page, you can update all sections of your profile, including your basic personal information, work experience, education, and skills.

App

  • At the bottom navigation bar, navigate to the Menu page.
  • Tap Online Resume.
  • From this page, you can update all sections of your profile, including your basic personal information, work experience, education, and skills.

III. Profile Optimization Tip


If you have uploaded a resume file, check if you can use the sync function to automatically populate details into your online profile, saving you time.


I Have My Own Resume, How Do I Upload My Existing Resume?


I. Overview


You can easily upload your existing resume file (CV) directly to your Bossjob account. Having your resume attached is required to officially apply for jobs via the chat function.


II. Step-by-Step Instructions


Web

  • Log in to your jobseeker account.
  • Navigate to the Resume section.
  • Navigate to the Attached Resume section (usually on the right side of the screen).
  • Under Attached Resume, click on the Upload Resume button and select your desired file to upload.

App

  • At the bottom navigation bar, navigate to the Menu page.
  • Tap Attached Resume.
  • Tap on Upload to select and upload your resume file.

Note: You would be able to see a list of resumes here if you have uploaded more than 1 file.


III. File Requirements & Limits

  • Format: PDF is recommended (DOC/DOCX supported)
  • Limit: You can upload up to 3 resumes to your account
  • Size: The file size should not exceed 30MB


I Do Not Have My Own Resume, How Do I Create a Free One on Bossjob?

I. Overview


If you don't have an existing resume, Bossjob provides a free, professional resume builder called AICV. This tool is available exclusively on the web and generates a polished, downloadable resume based on the information you have already entered into your Bossjob profile.


II. Step-by-Step Instructions


  • Navigate directly to the resume builder website: https://aicv.bossjob.com/en-us
  • Log in using your registered jobseeker account credentials to start crafting your AICV.
  • Select your preferred resume free template from the four (4) available styles:
    • Simple
    • Professional
    • Creative
    • Modern
  • The resume will be automatically generated using your profile data, ready for download.

III. Tip for the Best Resume & Access


The quality of your generated resume depends on the data you provide. Make sure your Bossjob profile (work experience, education, skills, etc.) is as complete as possible before using AICV. You can only edit or craft your AICV through the web version of the platform.


How Do I Update My Job Preferences?


I. Overview


Updating your job preferences is essential for ensuring Bossjob's AI recommends the most relevant job opportunities to you. You can easily modify your desired roles, working location, and arrangement on both the web and the app.


II. Step-by-Step Instructions


Web

  • Log in to your Bossjob jobseeker account.
  • Go to the Resume tab and navigate to the Job Preferences section.
  • Click on the Edit button (pencil icon) on the top right of the Job Preferences section.
  • Enter your desired Work Arrangement, Desired Job Title, and Desired Working Location.
  • Click Confirm to save your preferences.

App

  • At the bottom navigation bar, navigate to the Menu page.
  • Tap Job Preferences.
  • Click on the Add button to add or update your preferences.

III. Maximum Preferences


You can add a maximum of 3 job preferences per category (e.g., Onsite/Hybrid and Remote). Our recommendation AI will start to recommend relevant jobs based on your updated preferences.


How to Delete/Remove My Old Attached Resume


I. Overview


You have full control over the resumes attached to your Bossjob profile. You can easily remove older or outdated files to keep your profile clean and professional.

Important Prerequisite: To remove an attached resume, you must have more than one (1) file uploaded to your account.


II. Step-by-Step Instructions


Web

  • Log in to your jobseeker account.
  • Go to the Resume tab → Attached Resume section (usually on the right side).
  • Click the 3 dots (...) next to the resume file you wish to remove.
  • Select Delete to remove the file from your uploaded list.
  • Ensure your most updated resume remains attached.

App

  • Navigate to the Menu page from the bottom navigation bar.
  • Go to Attached Resume to view your list of uploaded files.
  • Tap the 3 dots (...) next to the file you wish to delete, then select Delete.

III. Note on File Management


You can upload up to 3 resumes to your account. Deleting an old file allows you to upload a new one if you are already at the maximum limit.


Others


Where Do I Find All My Applied Jobs?


I. Overview


Since the application process on Bossjob is chat-based, all your application records are stored and easily accessible within your chat history.


II. Location


You can view all your applied jobs directly in the Chat section of your account.

Every time you click Chat & Apply for a job, a dedicated conversation thread is created. This thread serves as the application record for that specific job, allowing you to track its status and communicate directly with the Boss.


Where Do I Find All My Saved Jobs?


I. Overview


You can easily access all the jobs you have bookmarked for later viewing through the dedicated Saved section of your account on both the web and the app.


II. Step-by-Step Instructions


Web

  • Click the dropdown arrow under your profile picture in the top right corner.
  • Go to Recommended Jobs.
  • Navigate to the right side and click the Saved tab

App

  • At the bottom navigation bar, navigate to the Menu page.
  • Tap Saved at the top section of the screen.


How Do I Report Recruitment Scams / Inappropriate Behavior of a Boss/Employer?


I. Overview: Caution and Red Flags


While Bossjob strives to verify all hiring entities, you must remain cautious. Be alert and report any Boss/Employers who exhibits suspicious or inappropriate behavior, such as:


  • Requiring you to pay before processing your application.
  • Requiring you to book travel via a third-party agency with promises of later reimbursement.
  • Inviting you to interviews for illegal sales schemes (MLM).
  • Offering an overly unrealistic package or acting in a dubious/misleading manner.


II. Safety Tips for In-Person Interviews


If you are asked to meet the Boss/Employers for an in-person interview, please exercise caution by:


  • Conducting research on the legitimacy of the company.
  • Asking to meet in public places.
  • Informing family members or close friends about your interview place and time.


III. Step-by-Step Reporting Instructions


You can report inappropriate behavior or scams directly from the chat interface:


On the Web & App

  • Go to the respective chat conversation with the Boss you wish to report.
  • Click the ... button (menu icon) in the upper right corner of the chat box.
  • Tap Report.
  • Choose Reason: Select the specific reason for reporting the job or the Boss'/Employer's behavior.

IV. Follow-Up Action


Our team reviews all reports immediately. Providing clear details when reporting helps us investigate and take appropriate action to ensure the safety and integrity of the platform.


How Do I Get Access to the VIP Template of AICV?


I. Overview


Access to the exclusive VIP Templates in the AICV resume builder is granted by successfully inviting a new user to register with Bossjob.

Benefit: Once the invited user successfully registers, both you and the new user receive 30 days of access to the VIP Template.


II. Step-by-Step Instructions


Web

  • Navigate directly to the resume builder website: https://aicv.bossjob.com/en-us
  • Log in using your registered jobseeker account credentials.
  • Click the VIP Template that you plan to use.
  • Copy the Invitation Link that appears on your screen and send it to your friends, family, or colleagues.


App

  • At the bottom navigation bar, navigate to the Menu page.
  • Tap Attached Resume.
  • Click on the Generate Resume button to choose your preferred AICV VIP Template.
  • Click the Use this Template button → click the Invite button.
  • You can choose a Poster to share your QR code, or use other methods to post/share the link, such as Download (Poster), Copy Link, Share, X, Facebook, and LinkedIn.

III. Access Confirmation


You will gain 30 days of access to the VIP Template once the user you invited has successfully completed their registration.

Updated on: 21/10/2025

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