Notification

I have trouble receiving email OTP code / I am not able to receive email OTP code

Check the ‘Spam’ folder in your email account and ensure that you are using the correct registered email address
Click on ‘Send OTP’ again to get another OTP

If none of the above works for you, please contact us via live chat support or email us at support@bossjob.com

I have trouble receiving SMS OTP code / I am not able to receive SMS OTP code

Ensure that you have selected the right country code
Restart your phone and try requesting for OTP again
If you are still unable to receive the OTP, please check if you are able to receive SMS from another mobile number. If you are able to receive SMS from another mobile number, it is likely a merchant issue. Please check with the respective merchant’s customer support.

If none of the above works for you, please contact us via live chat support or email us at support@bossjob.com

How do I unsubscribe to email notifications ?

Web:
Go to Account Settings → Email Notification section. You may toggle/untoggle the options to enable/disable different types of email notification you will be receiving.

App:
At the bottom navigation bar, navigate to the ‘Menu’ page.
On the top right corner, tap on ‘Settings’ icon → Notifications → Email Notifications
You may toggle/untoggle the options to enable/disable different types of email notification you will be receiving.

How do I re-subscribe/enable email notifications ?

Web:
Go to Account Settings → Email Notification section. You may toggle/untoggle the options to enable/disable different types of email notification you will be receiving.

Still having trouble ? Please contact us via live chat support or email us at support@bossjob.com if you need any further assistance.

App:
At the bottom navigation bar, navigate to the ‘Menu’ page.
On the top right corner, tap on ‘Settings’ icon → Notifications → Email Notifications
You may toggle/untoggle the options to enable/disable different types of email notification you will be receiving.

I am not able to receive any email from Bossjob

Check the ‘Spam’ folder in your email account
If you are using a corporate email, ensure that your corporate network did not block any inbound emails from us.
Still having trouble ? Please contact us via live chat support or email us at support@bossjob.com if you need any further assistance.

Updated on: 19/05/2025