Others

Common Issues & Solutions

If you encounter any issue while using the website/app, please try the following steps to resolve:

Make sure to use the latest browser versions/app version
Access the website/app on another device
For web: Clear browser cookies and cache ( Instructions)
For app: Clear cache via Account Settings → General → Storage
Enable Javascript ( Instructions)
Enable Cookies ( Instructions)
Access the website/app with a more stable internet connection

How do I contact Bossjob support?

You may contact us via live chat support or email us at support@bossjob.com

Noticed any bugs ? / Facing any other issues ?

Web:
Please write in to support@bossjob.com.
Provide as many details as you can to let us help you better.
Your name:
Email (your registered Bossjob account email):
Date you first noticed this bug:
What happened ?:
What did you expect to happen ?:
Screenshot / Screen Video (please add screenshot if you have one)

App:
At the bottom navigation bar, navigate to the ‘Menu’ page.
On the top right corner, tap on ‘Settings’ icon → Help & Feedback
On the top right corner again, tap on ‘Feedback’
Provide as many details as you can to let us help you better.

Updated on: 19/05/2025